Returns

We accept returns under the following conditions:

• The item must be unused and in its original condition
• The item must be returned with original packaging
• Return request must be made within 7 days of delivery

To request a return, please contact us at:
📧 support@rivn-co.shop

Non-Returnable Items

• Used or damaged products (not due to our error)
• Items without original packaging
• Products purchased during clearance or special sale (if applicable)

Refunds

• Refunds are processed after the returned item is received and inspected
• Approved refunds will be credited to the original payment method
• Processing time: 5–10 business days

Damaged or Incorrect Items

If you receive a damaged or wrong product:

• Contact us within 48 hours of delivery
• Share clear photos of the issue

We will review and provide a replacement or refund where applicable.